At Vanilla Wood Floors we are proud of our product, value and service we provide. We would like to thank all our clients that have taken the trouble to email us with all their comments. Vanilla Wood Floors would be gratefull if you could leave your comments by emailing the office at info@vanillawoodfloors.co.uk

Hello Neill.

I would just like to thank you and your staff on the advise you have given our company on our  self build home. The floor looks lovely and is a real wow, as you know we are currently building 2 more houses and will definately come back to Vanilla for the excellent product and service.

John Becker

Warwickshire

Many thanks for the order which arrived today.  This is the second time I have had products from your company and both times I have been extremely impressed with all aspects of the service you provide, from competitively priced goods, to the speed of delivery.  The parcel was very well packed with no chance of damage or any leakage from the containers.

Again, many thanks

Kind regards

Jane

Hello Neill,

Not sure who you use for your deliveries as I haven't been home to see, but just wanted to tell you that I've never received better service from a courier.  Not only did he bother to read the additional instructions (most don't), but he also called me to see what I wanted him to do with the parcel as both adresses weren't home.

I've had a million and one deliveries over the past couple of years, and this stands head and shoulders above them.  Just thought it worth saying as I rarely have anything good to say about couriers, makes a nice change!!

Cheers, Greg

Just recieved our August Rustic boards which look fantastic, service was excellent. I will send photo when fitted. Well done Vanilla again.

Mrs Prince, London

"Just a quick note to say thank you for such excellent customer service and beautiful products. My flooring, skirting and architrave looks and feels wonderful. Thank you." Mrs Prigmore

Further to our contact about a year ago, I just wanted to say how pleased we are with the product.

I would gladly have you use me as a reference if someone was thinking of using the product. Ms Fergusson

Thankyou, excellent service, ordered yesterday, delivered next morning. Service at its best, a pleasure to do business with you. Mr Murphy

Can I just congratulate you on such a fantastic service; the oil was delivered around 8am last Friday, hence giving me the whole day to use it. I must also say that you provide fantastic value for money; the only company in the Newbury area that stock the product (normally) is considerably more expensive *and* the matt oil that I required is currently out of stock anyway!  Mr Harwood

Alonso.

I would just like to congratulate Vanilla Wood Floors on the excellent service and supply of wood floors and finish. The project was in the centre of London and there was no delay at all. The next project starts Febuary 2010, we will be ordering soon.

Philip Johnson

Excellent service as usaul, ordered Timberex oil Thurday 4.00, with me next day 9.00am. Well done.

Mrs Withers